Date and Time
Monday Oct 28, 2019 Wednesday Oct 30, 2019
Full Session descriptions on the schedule page: www.campcony.com/expo-schedule
Sunday, October 27, 2019
5:00pm
Board of Directors Dinner at Season's Harvest Buffet
7:00pm
Board of Directors Meeting
Monday, October 28, 2019
BREAKFAST ON OWN
9:00am-5:00pm
REGISTRATION DESK OPEN, Convention Center/Outside Mohawk Room
EXHIBITOR TRADE SHOW LOAD-IN, Convention Center Loading Doors
9:00am-Noon
TRAINING SESSION (Pre-registration requested, Chautauqua/ Canandaigua/ Saranac Rooms
Active Shooter Scenario
Trooper Brian DeRochie, School and Community Outreach Coordinator NYS Police Troop D (Oneida)
LUNCH ON OWN
1:00pm-5:00pm
TRAINING SESSION (Pre-registration requested), Chautauqua/ Canandaigua/ Saranac Rooms
Keeping Them Coming Back: Customer Service Training
Lori Severson, President of Severson & Associates, President of WACO
DINNER ON OWN
7:00pm
EXPOSITION OPENING REMARKS, Mohawk Room
Leadership Reception (Dessert w/ Cash Bar)
After Hours: Come socialize after hours at the Resort’s Bar Pino, in hallway behind Pino Blanco
Tuesday, October 29, 2019
8:00am-5:00pm
REGISTRATION DESK OPEN, Convention Center/Outside Mohawk Room
8:30am-Noon
EXHIBITOR TRADE SHOW LOAD-IN, Convention Center Loading Doors
(Must be completed by Noon)
8:30am-9:30am
GENERAL SESSION: Mohawk Room
Panel Presentation on ADA Compliance
Roxi Baxley, Owner/Manager, Strait Web Solutions
Sara Emmert, Director of Tourism Policy Initiatives, Division of Tourism - I LOVE NY
Christine Taylor, Associate, Towne, Ryan & Partners
9:45am-10:45am
BREAK OUT SESSIONS (Choose 1 of 4)
Partnering in Marketing, Seneca Room
Lori Severson, President of Severson & Associates, President of WACO
Tips & Tricks for Park Maintenance, Onondaga Room
Gary Reinard, Campground Fixer
How the UX (User Experience) of Your Marketing Cayuga Room Can Make or Break the Customer Experience
Bren Jobe, Creative Director, Corporate Communications
Legal Topics for Campground Owners, Tuscarora Room
Christine Taylor, Associate, Town, Ryan & Partners
11:00am-Noon
BREAKOUT SESSIONS (Choose 1 of 3)
Branding & Value, Seneca Room
Glenn Clark, President & Owner, Crafting a Brand
Goal Setting and How to Achieve Smart Goals in Your Business, Onondaga Room
Gary & Cathy Reinard, Campground Fixer
How to Market Your Propane Dispensing Station, Cayuga Room
John Thomas, Superior Plus Energy Services
Topics include accessibility, ease, safety, resources, discounts, portability.
Noon-1:45pm
Lunch, Mohawk Room (Must have tickets to attend)
Recognition of Sponsors
General Session: Retail/Merchandising
Presented by Zach Sivers, Inside & Outside Sales, Wilcor International
2:00pm-6:00pm
TRADE SHOW, Oneida Room
Special Shopper Drawings - Must be present to win
Marketing Awards and 2020 Directory Cover Voting
Afternoon Coffee and Snack Service
Sponsored by Shades Under the Sun
4:30pm-6:00pm
Wine & Cheese Display & Cash Bar, Oneida Room
Wine sponsored by Strait Web Solutions
Cheese Display sponsored by Astra Campground Manager
6:15pm
DINNER, Mohawk Room
(Must have tickets to attend)
Announce CONY Fellow of Distinction
Present Fundraising Check to Camp Good Days
7:00pm-ish
CONY AUCTION, Mohawk Room (All invited)
Wednesday, October 30, 2019
8:00am-9:00am
CRACKER BARREL SESSION, Mohawk Room
Continental Breakfast (All invited)
Sponsored by Silver-top Mfg. Co., Inc.
Special Shopping Incentive Drawing - Must be present to win
9:00am-Noon
TRADE SHOW, Oneida Room
Special Shopper Drawings - Must be present to win
Marketing Awards and 2020 Directory Cover Voting (ends at 10:30am)
Morning Coffee Service
Sponsored by Silver-top Mfg. Co., Inc.
Noon-3:00pm
TRADE SHOW BREAKDOWN, Convention Center Loading Doors
12:30pm-2:30pm
LUNCH, Seneca Room
Marketing Awards Presentation
Annual Meeting
Induction of Officers
Closing Remarks
3:00pm
CONY BOARD MEETING, Tuscarora Room
Location
Turning Stone Resort & Casino
5218 Patrick Road, Verona, NY 13478
www.turningstone.com
Fees/Admission
Registration Fee is $50 per campground (regardless of attendees), plus desired meals/meal packages.
Website
Contact Information
Campground Owners of New York
1 Grove St., Suite 200, Pittsford, NY 14534
585-586-4360
Send Email

Description
56th Annual Exposition for the Outdoor Hospitality Industry & Trade Show
"Happy Campers! Best Practices for Better Customer Service."
Expo Website
WELCOME CAMPGROUND REPRESENTATIVES!
The Exposition for the Outdoor Hospitality Industry & Trade Show is a multi-day event bringing together campground operators, managers, and staff for educational and informational sessions from industry experts, and a trade show with vendors dedicated to our industry. It is our largest event for our trade association.
Come join other campground operators, managers and staff persons as we gather together to learn better business practices, spend time relaxing together, and SHOP at the trade show! This year, we're focused on learning techniques that help us get and keep HAPPY CAMPERS!
Here are some highlights of the Exposition:
- Training sessions, plus education/information seminars to help you improve your business.
- Trade Show with deals and opportunities to win shopping vouchers worth hundreds of dollars.
- CONY fundraising auction - a really fun time, plus a benefit to CONY's mission of promotion, growth, improvement and development of independently owned campgrounds in NYS.
- Vote on submissions for marketing awards
- Vote on the cover for the 2020 Campground and RV Park Guide
- Announcement of the 2019 fundraising total for Camp Good Days
- CONY's annual meeting with induction of officers
- Induction of the 2019 CONY Fellow
CAMPGROUND ATTENDEES: CLICK HERE FOR PRINTABLE PDF REGISTRATION FORM or select the REGISTER NOW button at the top of the page to register online. (LINK TO REGISTER FORTHCOMING)
LODGING OPTIONS/RATES/BOOKING: Turning Stone Resort
Room Block and pricing has been released. To check for available rooms, call 1-800-771-7711. Also nearby: Microtel, Fairfield Inn, La Quinta.
View lodging options HERE
WELCOME SPONSORS AND TRADE SHOW VENDORS
Get more info about sponsorship opportunities, reserving a booth at the trade show, and register online. CLICK HERE
We encourage CONY members, prospective CONY members, as well as people considering purchasing a campground to join us at Expo!
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